As leaders we tend to feel it’s necessary to be the best at everything we do, especially when leading a staff. However, true leadership is humble.
Don’t get sucked into power struggles with your staff. There’s only one area you need to be better than others: knowing how to match your personal abilities with the needs of your business. The areas where your business needs skill that you don’t have are areas where you need to let others take the lead. This is the key to success and smart leadership!
Hiring the right people is key. By plugging in people with real expertise and personality, 50% of your job is already done,you are well on your way to a successful business.
Don’t micromanage. Controlling every detail of what your staff does can frustrate them and make them feel like you don’t trust them. At the beginning of tasks, lay out your expectations as specifically as possible and let your staff do the rest. This will free you up to spend more time looking at the big picture, and shaping your vision for the future.
Nurture budding visionaries. We all like to have the #1 idea, but recognizing when somebody else has a better one is true brilliance. Deferring to an up-and-coming leader in your group helps the team succeed. By encouraging a “think tank” that embraces everybody’s ideas, you will see morale and the quality of work improve.
Promote and prosper. True leaders are always moving ahead and improving themselves. Rewarding your staff with more responsibility as they grow keeps your business fresh and innovative. If you create an environment that awards leadership, you will have a renewable source of leadership filling every position on your roster with a passionate, energetic staff.
Putting these simple philosophies into practice will dramatically increase your success. Unleash your potential by letting your leaders lead!
In addition, here are Four Easy things You Can Fix to make your staff more effective.
Getting your staff to do well and be effective is easy. If their lack of effectiveness is constant, there’s only one place left to look: The leadership. The great news is that fixing the problem is easy. By rearranging your leadership style, you can increase your team’s effectiveness with relative ease.
The fact is that most staff members want to perform but there are four reasons why they don’t:
• They don’t know what they are supposed to do.
• They don’t know how to do it.
• They don’t know why they should do something.
• There are obstacles beyond their control.
Here are four easy fixes:
1) They don’t know what they are supposed to do: Teach your staff what they are expected to do and invest the time to train them. If a staff member is never told to answer the phone he or she may not answer the phone. If a staff member is told answering the phone is part of their job, he or she will do it.
2) They don’t know how to do it: Teach your staff how to do what is expected of them and invest the time to train your staff. Training in the beginning can save you time and energy later on. If a staff member is answering the phone incorrectly, take the time to train them on how to do it right. Problems won’t magically solve themselves.
3) They don’t know why they should do it: Just like the last two problems this is a training issue. Invest the time to train your staff. Show your staff how every part of their job is important to the organization as a whole. If a staff member doesn’t understand that answering the phone properly can directly affect sales and your school’s income, explain it to them. Your staff will know why they should do something if you communicate the reasons clearly to them.
4) There are obstacles beyond their control: This is different than the other three reasons that can cause failure. Some obstacles your staff can take care of by themselves easily. Some problems are trickier and they might need your assistance.
Here are some examples of obstacles beyond your staff’s control.
Examples: Obstacles and Possible Solutions:
• Poor equipment will make it difficult for an employee to perform his or her job well. Upgrade the equipment. This applies to all equipment, from phones to copiers.
• Your employee takes the bus that runs 30 minutes late daily. If the employee is good, change his or her schedule. Making minor changes like this shows compassion and increases employee loyalty.
The fact is you can make a difference in the lives of your staff. Examine your leadership style now to make sure that your staff has as much support as possible from you. It is your leadership, compassion, and ability to solve problems that will make your staff a winning team!