MAWnews: It’s a fair lesson. Sometimes we might think we’ve already trained the staff. Let them go and do what they’re supposed to be doing? But it’s like the laws of thermodynamics, right? All systems left unattended trend toward entropy. So the staff training was impressive, but what else do you think was impressive for the members or useful for them to bring back for operations? SO: Back in the day we had a course that was run by Jeff Smith where we got a 13 week training cycle. So we got trained on everything, then on week 14, we were back to “Ring ring, Jhoon Rhee Institute may I
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