MAW: That ties into another item that you guys do really well, which is bridging the gap home. Bridging the gap with communication — describe that a little bit more. How are you reinforcing communication processes with the family and student? AA: Like on that testing that I just did, immediately afterwards I reached out on text message because it seems like emails will get to them eventually but a text message they’re going to open up within seconds. So, I sent a quick, real, genuine text about how happy I was to have them involved and all of them really seemed very happy to hear from me. I think
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