I was listening to Tom Peters one day and he was talking about an accounting firm that took a rather radical approach to building their business: they fired the bottom 30% of their clients! They sat down, took a look a their client roster, and evaluated them on the basis of several factors: Is this someone that we enjoy working with, who adds value to our practice and who enhances our business? Is this someone who pays on time and contributes at a level proportionate to the time they take to service. I really hate to admit it, but I used this idea rather aggressively a few years back, and
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