Public Speaking Tips for the Telephone, Sales Presentation, and Class No matter what’s going on in your life, when the telephone rings, put a smile on your face and answer the phone with a pleasant voice. Think of it as making the person on the other end smile and become excited, looking for the opportunity to meet the voice. Create a telephone script and make it mandatory for everyone who answers the telephone to present. You want to build consistency in your phone presentation. Your student enrollment program should be written so that the person who is doing the presentation can present it confidently. Your instructional programs will most likely
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