Martial arts can protect you from a variety of physical attacks, but how do you deal with angry parents? Every child in your after school program has parents who are investing in their children’s futures by participating in your program. When they don’t feel like things are going the way they should, they’ll complain. How you deal with angry parents can mean the difference between having an ally who’ll refer new students to your school and losing a student forever. Here are six effective steps for resolving conflict with parents: 1.) Meet in private. When a parent approaches you after class with a concern, go into your office to talk.
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